Terms of Use

Last updated: 11 May 2026

These Terms of Use explain the rules for using this website and the content, resources, products and services provided by Nefe Oguntoye, trading as Nefe Confidence Coaching.

By using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website.

1. Who I am

This website is owned and operated by:

Nefe Oguntoye
Nefe Confidence Coaching
Website: www.nefeoguntoye.com
Email: info@nefeoguntoye.com

Throughout these terms, “I”, “me”, “my” and “Nefe Confidence Coaching” refer to Nefe Oguntoye. “You” refers to the person using this website.

2. Website purpose

This website provides information, resources and services relating to confidence coaching, personal growth, mindset, self-trust, wellbeing, podcast content, workshops, digital resources and related educational content.

The content on this website is for general information, personal development and educational purposes only.

3. Use of this website

You agree to use this website lawfully and respectfully.

You must not:

use this website for unlawful, harmful or fraudulent purposes
copy, reproduce or misuse my content without permission
attempt to hack, damage or disrupt the website
upload or send viruses, malware or harmful code
use the website to harass, abuse, threaten or harm another person
submit false, misleading or inappropriate information
interfere with the security or proper operation of the website
use automated tools to scrape, copy or extract website content without permission

I reserve the right to restrict, suspend or block access to this website if I believe it is being misused.

4. Coaching, wellbeing and personal growth content

My coaching, resources, blog posts, podcast episodes, workshops and digital products are designed to support confidence, mindset, self-trust, boundaries, personal growth and general wellbeing.

They are not a substitute for:

therapy
counselling
medical advice
mental health treatment
financial advice
legal advice
professional diagnosis or clinical support

You are responsible for your own choices, actions and wellbeing. If you are experiencing a medical or mental health concern, please contact a qualified healthcare professional.

If you are in immediate danger or crisis, please contact emergency services or an appropriate crisis support service in your location.

5. No guaranteed results

While I aim to provide helpful, supportive and practical coaching and resources, I cannot guarantee specific outcomes or results.

Your results may depend on many factors, including your personal circumstances, commitment, actions, mindset, consistency and external circumstances.

Any testimonials, examples or stories shared on this website are for illustration only and do not guarantee that you will experience the same results.

6. Bookings, services and purchases

If you book coaching, workshops, digital products, downloads, courses, events or any paid service through this website, additional terms may apply. These may include payment terms, cancellation terms, refund terms, programme terms or client agreements.

Where there is a separate agreement for a coaching package, course, workshop or digital product, that agreement will apply alongside these Terms of Use.

If there is any conflict between these Terms of Use and a separate signed agreement, the separate signed agreement will usually take priority for that specific service.

7. Prices and availability

I aim to keep prices, service descriptions and availability up to date, but they may change from time to time.

I reserve the right to:

update prices
change or remove services
amend product descriptions
correct errors or omissions
refuse or cancel an order where there has been an obvious pricing or technical error

All prices will be shown clearly at the point of purchase where applicable. UK online and distance selling rules require certain pre-contract information to be provided when selling goods or services online.

8. Digital products and downloads

If you purchase or download digital products, such as worksheets, guides, templates, journals, workbooks or other downloadable resources, they are for your personal use only unless clearly stated otherwise.

You must not:

resell them
share them publicly
upload them to third-party platforms
copy them for commercial use
claim them as your own
distribute them to others without permission

Digital content is covered by consumer rights rules in the UK, and the Consumer Rights Act 2015 includes provisions relating to digital content, goods and services.

9. Refunds and cancellations

Refunds and cancellations will depend on the product or service purchased.

For example:

Coaching sessions or packages may be subject to a separate cancellation policy.
Workshops or live events may have their own refund terms.
Digital downloads may not be refundable once accessed or downloaded, unless required by law.
If a product or service is faulty, not as described or not provided with reasonable care and skill, your statutory rights may apply.

Nothing in these Terms of Use affects your statutory consumer rights.

A separate Refund Policy may be added to this website to explain refund and cancellation rules in more detail.

10. Intellectual property

Unless otherwise stated, all content on this website belongs to me or is licensed to me. This includes:

text
blog posts
podcast notes
worksheets
downloads
guides
workbooks
graphics
branding
images
videos
audio content
course materials
workshop materials
website layout and design elements

You may view and use the website for personal, non-commercial use only.

You must not copy, reproduce, distribute, modify, sell, publish, repurpose or use my content for commercial purposes without my written permission.

You may share links to my public website pages or blog posts, provided you do not claim the content as your own.

11. User submissions, comments and testimonials

If you submit comments, feedback, testimonials, reviews, forms, messages or other content through this website, by email or through social media, you confirm that:

the content is accurate to the best of your knowledge
you have the right to share it
it does not infringe anyone else’s rights
it is not unlawful, abusive, discriminatory, defamatory or harmful

I may request your permission to use testimonials or feedback on my website, social media or marketing materials. I will only publish identifiable testimonials with your consent.

I reserve the right to remove comments or user content that I consider inappropriate, harmful, spam, offensive or inconsistent with the purpose of this website.

12. Online safety and acceptable behaviour

If this website includes comments, community areas, user submissions, interactive features or any user-generated content, you must use those spaces respectfully.

You must not submit or share content that is:

illegal
abusive
threatening
harassing
hateful
discriminatory
sexually explicit
defamatory
fraudulent
spam
designed to harm others
designed to exploit or abuse children
likely to cause damage to the website or other users

The UK Online Safety Act 2023 introduced duties for certain regulated online services, including duties relating to illegal content. Even where a small website is not within scope of every duty, I want this website and any related community spaces to remain safe, respectful and supportive.

13. Links to third-party websites

This website may contain links to third-party websites, platforms or services, including podcast platforms, social media, payment processors, booking systems, online course platforms or recommended resources.

I am not responsible for the content, security, policies or practices of third-party websites.

If you visit a third-party website, you should read its own terms and privacy policy.

14. Podcast, blog and social media content

Podcast episodes, blog posts, newsletters and social media content are provided for general educational and inspirational purposes.

They are not personalised advice and should not be relied on as a substitute for professional support.

You are responsible for deciding whether any information, reflection prompt, suggestion or exercise is suitable for your personal circumstances.

15. Email newsletter

If you sign up to my newsletter, free resources or email updates, you agree to receive emails from me about confidence coaching, personal growth, mindset, wellbeing, resources, podcast episodes, blog posts, services and offers.

You can unsubscribe at any time using the unsubscribe link in my emails or by contacting:

info@nefeoguntoye.com

How I use personal information is explained in my Privacy Policy.

16. Privacy and cookies

Your use of this website is also governed by my Privacy Policy and, where applicable, my Cookie Policy.

These explain how personal information is collected, used, stored and protected when you use this website.

Please read them alongside these Terms of Use.

17. Website availability

I aim to keep this website available and running smoothly, but I do not guarantee that it will always be available, uninterrupted, secure or error-free.

I may update, suspend, restrict or remove parts of the website at any time, including for maintenance, technical issues, security reasons or business changes.

18. Accuracy of information

I aim to keep the information on this website accurate and up to date, but I do not guarantee that all content will always be complete, current or error-free.

I may update, amend or remove content at any time without notice.

19. Limitation of liability

Nothing in these Terms of Use limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, I will not be liable for:

indirect or consequential loss
loss of income or profits
loss of business or opportunity
loss of data
loss caused by reliance on general website content
website interruption, errors or technical issues
third-party websites, platforms or services
decisions you make based on general content, resources or podcast episodes

You remain responsible for your own choices, actions and results.

20. Indemnity

You agree to indemnify and hold harmless Nefe Oguntoye and Nefe Confidence Coaching from any claims, losses, damages, liabilities, costs or expenses arising from your misuse of this website, breach of these terms, or infringement of someone else’s rights.

21. Changes to these Terms of Use

I may update these Terms of Use from time to time to reflect changes in my business, website, services, products, legal obligations or working practices.

The latest version will be available on this website. The date at the top shows when these terms were last updated.

Your continued use of the website after changes are published means you accept the updated terms.

22. Governing law

These Terms of Use are governed by the laws of England and Wales.

Any disputes relating to these Terms of Use, this website or my services will be subject to the courts of England and Wales, unless consumer law gives you the right to bring proceedings elsewhere.

23. Contact

If you have any questions about these Terms of Use, please contact: